Amanda Shaw
About Amanda Shaw
Amanda Shaw is an Account Executive specializing in Mid-Market Expansion at RingCentral, where she has worked since 2020. She has a diverse background in account management and sales, with previous roles at companies such as Windstream Enterprise, Comcast Business, and NetSuite.
Work at RingCentral
Amanda Shaw has been serving as an Account Executive for Mid-Market Expansion at RingCentral since 2020. In this role, she focuses on expanding the company's market presence and managing client relationships. Her responsibilities include identifying new business opportunities and ensuring client satisfaction within the mid-market segment.
Previous Employment Experience
Prior to her current position, Amanda held several roles in the telecommunications and technology sectors. She worked at Comcast Business as an Enterprise Account Manager from 2019 to 2020. Before that, she served at Windstream Enterprise in various capacities, including Client Account Manager II from 2016 to 2019 and Account Manager 2 from 2015 to 2016. Additionally, she worked as a Senior Account Manager at NetSuite for a brief period in 2022.
Education and Expertise
Amanda Shaw studied at DePaul University, where she earned a Bachelor of Arts in Psychology from 2007 to 2011. She also attended the University of Westminster for 11 months in 2010, focusing on Psychology. Her educational background supports her expertise in client management and communication within her professional roles.
Internship Experience
Amanda began her career with an internship at CIMCO Communications, where she worked in Contract Management and Sales Administration from 2008 to 2010. This role provided her with foundational experience in sales processes and contract management, contributing to her subsequent career in account management.
Customer Service Background
In addition to her account management roles, Amanda has experience in customer service. She worked as a Customer Care Representative at CCC Technologies from 2011 to 2012. This position helped her develop strong communication skills and an understanding of customer needs.