Angela Dasigan
About Angela Dasigan
Angela Dasigan is a Customer Support Specialist at RingCentral, where she has worked since 2011. She has over a decade of experience in the computer software industry, specializing in telecommunications and troubleshooting, supported by her education in business administration and management.
Work at RingCentral
Angela Dasigan has been employed at RingCentral as a Customer Support Specialist since 2011. In this role, she utilizes her expertise in telecommunications and troubleshooting to enhance customer satisfaction. Her responsibilities include addressing customer inquiries, resolving technical issues, and providing support for RingCentral's software solutions. Over her tenure, she has contributed to improving customer experiences and maintaining high service standards.
Education and Expertise
Angela Dasigan holds a Bachelor of Science in Business Administration from La Consolacion College - Mendiola, Manila, where she studied from 1991 to 1993. She also completed her studies at AMA Computer Learning Center, which further developed her technical skills. Her educational background in business administration and management complements her technical support expertise, enabling her to effectively assist customers in the telecommunications sector.
Background in Technical Support
Before her current position at RingCentral, Angela Dasigan gained valuable experience in technical support roles. She worked at Sutherland Global Services as a Technical Support Tier 2 from 2010 to 2011, and at TeleTech as a Customer Service/Technical Support representative from 2007 to 2009. These positions provided her with a solid foundation in customer service and technical troubleshooting, contributing to her over a decade of experience in the computer software industry.
Professional Experience in Customer Support
Angela Dasigan has accumulated over 13 years of experience in customer and technical support within the computer software industry. Her career began at TeleTech, followed by a role at Sutherland Global Services, where she honed her skills in resolving customer issues and providing technical assistance. This extensive experience has equipped her with the knowledge and skills necessary to excel in her current role at RingCentral.