Annielyd Sepulveda
About Annielyd Sepulveda
Annielyd Sepulveda serves as the Lead Project Manager at RingCentral, where she has worked since 2021. With extensive experience in quality assurance and operational performance, she has held various roles in notable companies across the Philippines and Malaysia.
Work at RingCentral
Annielyd Sepulveda has been serving as the Lead Project Manager at RingCentral since 2021. In this role, she is responsible for overseeing project management initiatives within the National Capital Region, Philippines. Prior to her current position, she worked as a Project Manager at RingCentral from 2019 to 2020. Her experience in project management at RingCentral highlights her capabilities in managing complex projects and leading teams effectively.
Previous Experience in Project Management
Before joining RingCentral, Annielyd Sepulveda held various roles in project management and quality assurance. She worked at Concentrix as a Training & Quality Assurance Program Manager for five months in 2016. Additionally, she served as an Operations Support Manager at Support Zebra from 2016 to 2019. Her roles have involved enhancing operational performance through metrics management and quality evaluation processes.
Education and Expertise
Annielyd Sepulveda earned her Bachelor of Science in Information Management from Xavier University in the Philippines, completing her studies from 1995 to 1999. She has also undergone training in Yellow Belt Six Sigma, focusing on process improvement methodologies. Her expertise includes instructional design and curriculum development, which supports her ability to enhance training programs.
Certifications and Skills
Annielyd Sepulveda is certified in the COPC Quality Assurance and Training framework. She has developed skills in establishing programs and projects that identify opportunities and mitigate risks. Her experience spans over a decade in implementing continuous process improvement programs across various industries, showcasing her commitment to operational excellence.
Career Background
Annielyd Sepulveda has a diverse career background with experience in various roles across multiple companies. She worked at Emerio as a Quality Assurance Analyst from 2008 to 2011 and at Apple as a Tier 2 Technical Support Advisor from 2012 to 2013. Additionally, she held several positions at Concentrix, including Data Analytics Supervisor and Quality Assurance Specialist/Events Organizer, contributing to her comprehensive understanding of quality assurance and operational management.