Areli Vergara
About Areli Vergara
Areli Vergara is a Partner Enablement Manager with extensive experience in operations management and training within the outsourcing industry. She has held various leadership roles at companies such as Conduit Global, TaskUs, and RingCentral, focusing on customer relationship management and adult learning programs.
Current Role at RingCentral
Areli Vergara serves as a Partner Enablement Manager at RingCentral, a position held since 2021. In this role, she focuses on enhancing partner relationships and ensuring that partners are well-equipped to deliver RingCentral's communication solutions. Her responsibilities include developing training materials and resources to support partner success.
Experience at TaskUs
Vergara has been with TaskUs since 2020, where she works as a Remote Training Manager. In this capacity, she is responsible for designing and implementing training programs that cater to remote teams. Prior to this role, she served as a Learning Experience Leader at TaskUs from 2019 to 2020, focusing on training initiatives within the organization.
Previous Employment at Conduit Global
Before her tenure at TaskUs, Areli Vergara worked at Conduit Global as a Team Manager from 2016 to 2019. During her three years in this role, she managed team operations and contributed to the overall performance of the call center in the San Antonio, Texas area.
Background in Operations Management
Vergara has a strong background in operations management, particularly within the outsourcing and offshoring industry. Her experience includes roles such as Call Center Manager/Supervisor at Millennium1 Solutions from 2014 to 2016 and General Manager/Operating Partner at Sonic Drive-In from 2007 to 2014. This diverse experience has equipped her with skills in customer relationship management and training program development.
Education and Training Expertise
Areli Vergara studied at The University of Texas at San Antonio, where she earned a degree in Business Administration and Management, General, over a 13-year period. Her educational background, combined with her practical experience, has contributed to her expertise in creating and implementing training programs tailored for adult learners.