Arnel Cura
About Arnel Cura
Arnel Cura is a German Technical Support Tier 1 Level 3 at RingCentral, where he has worked since 2016. He has a background in customer service and bilingual support, having previously worked at Wyndham Worldwide and Stream Global Services.
Work at RingCentral
Arnel Cura has been employed at RingCentral since 2016, serving as a German Technical Support Tier 1 Level 3. In this role, he provides technical assistance and support to German-speaking customers, ensuring effective communication and resolution of issues. His tenure at RingCentral spans over eight years, reflecting his commitment to customer service and technical support.
Previous Experience in Customer Support
Before joining RingCentral, Arnel Cura worked at Wyndham Worldwide from 2012 to 2016 as a Wyndham Rewards Member Service Specialist, focusing on German bilingual support. His experience in customer service also includes a position at Stream Global Services from 2008 to 2009, where he served as a German bilingual representative. Additionally, he held roles as a Danish and Scandic lead generation consultant at MD Services and MediaDev in 2016.
Education and Expertise
Arnel Cura studied at IBC International Business College, where he gained knowledge relevant to his career in customer support and technical assistance. He also attended Nordjysk Musikkonservatorium from 2005 to 2008, enhancing his skills and expertise. His educational background supports his proficiency in multiple languages and customer service roles.
Language Proficiency
Arnel Cura is proficient in German and Danish, which has enabled him to effectively communicate with a diverse customer base. His bilingual capabilities have been instrumental in his roles, particularly in providing support to German-speaking clients at RingCentral and Wyndham Worldwide.