Becki Strader
About Becki Strader
Becki Strader serves as the Enterprise Customer Success Manager at RingCentral, where she has worked since 2016. With a background in account management and customer support across various companies, she specializes in assisting high-profile clients and coordinating internal resources to meet customer needs.
Work at RingCentral
Becki Strader has been employed at RingCentral as an Enterprise Customer Success Manager since 2016. In this role, she provides direct support to some of the company's most valued and high-profile customers. Strader serves as a subject matter expert, addressing client needs and ensuring satisfaction. She collaborates with various internal teams, including acquisition, implementation, and technical support, to facilitate a seamless customer experience.
Previous Experience
Prior to her current role, Becki Strader held several positions in customer service and account management. She worked as an Account Executive at West Corporation from 2012 to 2013 and as a Regional Account Manager at OptimalResume.com from 2008 to 2010. Strader also served as a National Account Manager for IT Enterprise Solutions at ASPE, Inc. from 2011 to 2012, and as an Account Manager at BrightDoor Systems, Inc. from 2006 to 2007. Earlier in her career, she was a Project Coordinator at Quintiles, Inc. from 2002 to 2004.
Education and Expertise
Becki Strader studied at DePaul University, where she earned a degree in Communications from 1993 to 1997. She furthered her education at the University of North Carolina at Chapel Hill, achieving a B.A. in Communications from 2006 to 2008. Her educational background supports her expertise in customer success and account management, equipping her with the skills necessary for her roles in various organizations.
Career Development
Throughout her career, Becki Strader has developed a strong foundation in account management and customer success. She has held various roles that required her to interface with clients and internal teams, enhancing her ability to manage customer relationships effectively. Her experience spans multiple industries, providing her with a diverse skill set that she applies in her current position at RingCentral.