Ben Durrant

Ben Durrant

Sales Operations Program Manager @ RingCentral

About Ben Durrant

Ben Durrant is a Sales Operations Program Manager at RingCentral, where he has worked since 2022. He has a strong background in sales operations, having held various roles at companies such as Ping Identity, Intrado, and Microsoft, and is recognized for his expertise in Microsoft Excel and SalesForce.

Work at RingCentral

Ben Durrant has been serving as the Sales Operations Program Manager at RingCentral since 2022. In this role, he focuses on optimizing sales processes and enhancing operational efficiency. His responsibilities include advising and assisting sales representatives and management, leveraging his expertise in Microsoft Excel to analyze data and improve sales strategies.

Previous Experience in Sales Operations

Before joining RingCentral, Ben Durrant worked at Ping Identity as a Sales Operations Analyst from 2021 to 2022. He also held the position of Global Sales Operations Manager at Intrado from 2019 to 2021. His career includes a significant tenure at InterCall/West Corporation, where he served as a Global Business Analyst for nine years, and a role as Data Lead at Microsoft from 2007 to 2009.

Education and Expertise

Ben Durrant studied at Turnpike Comprehensive School from 1980 to 1985 and later attended St Bartholomews School for one year in 1986. He is recognized for his advanced skills in Microsoft Excel, which he utilizes to support sales operations. He is also known as the 'go-to' person for SalesForce-related queries, including dashboard building and revenue stream analysis.

Awards and Recognition

During his career, Ben Durrant received awards for 'Customer Excellence' while working at Hewlett-Packard. This recognition highlights his commitment to customer service and operational excellence within sales environments.

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