Bergundi Silva MBA
About Bergundi Silva MBA
Bergundi Silva is a Delivery Specialist at RingCentral, where he has worked since 2019. He holds an MBA and has extensive experience in customer care and management roles across various companies.
Work at RingCentral
Bergundi Silva has been employed at RingCentral since 2018. Initially serving as a Delivery Engineer for six years, she transitioned to the role of Delivery Specialist in 2019, where she has worked for five years. Her responsibilities include overseeing the delivery of services and ensuring client satisfaction in the Greater Denver Area.
Previous Employment Experience
Prior to her tenure at RingCentral, Bergundi Silva held various positions in customer care and sales. She worked at Level 3 Communications as a Customer Care Associate from 2015 to 2017. Before that, she was a Customer Care Manager at CenturyLink from 2015 to 2018. Her experience also includes roles at Best Buy, where she served as Connected Sales Supervisor, Inventory Supervisor, Operations Supervisor, and PC/PE Supervisor from 2008 to 2015.
Education and Expertise
Bergundi Silva holds multiple degrees from the University of Phoenix, including a Master of Business Administration (M.B.A.) obtained from 2013 to 2015 and a Bachelor of Business Administration (BBA) earned from 2009 to 2013. Additionally, she completed an Associate degree in Business from 2009 to 2011. She furthered her education at Grand Canyon University, where she achieved a Doctorate in Business Administration and Management from 2015 to 2020.
Background
Bergundi Silva has a diverse professional background, primarily focused on customer service and management roles. She began her career at Best Buy in 2008 and gained extensive experience in retail operations and customer engagement. Her work history reflects a commitment to enhancing customer experiences and operational efficiency across various organizations.