Boris Strongin
About Boris Strongin
Boris Strongin serves as the VP of Engineering for the Contact Center at RingCentral, where he leads the development of RingCX, an AI-driven cloud-native contact center. He has extensive experience in cloud infrastructure and has held leadership roles at various technology companies, including VMWare, Avaya, and Amazon Web Services.
Current Role at RingCentral
Boris Strongin serves as the Vice President of Engineering for the Contact Center division at RingCentral. He has held this position since 2022, contributing to the development of RingCX, an AI-first, fully omni-channel, cloud native contact center solution. His role involves overseeing engineering efforts and ensuring the integration of advanced technologies within the contact center framework.
Previous Experience in Cloud Technology
Before joining RingCentral, Boris Strongin held several significant roles in the cloud technology sector. He worked at VMware as Senior Director of R&D Cloud Automation from 2015 to 2016. He then served as Vice President of Platform and Architecture at Avaya from 2019 to 2021. Additionally, he was the VP and Head of Platform at 8x8 from 2017 to 2019, where he focused on enhancing platform capabilities.
Foundational Experience in Engineering
Boris Strongin has a strong foundation in engineering, having founded HyTrust and served as VP of Engineering from 2008 to 2012. He also worked at SeeControl Inc as VP Engineering from 2006 to 2008. His early career included a role at Oracle as Senior Director of Software Development from 2012 to 2014, where he contributed to software development initiatives.
Educational Background and Expertise
Boris Strongin studied at the Massachusetts Institute of Technology, where he achieved a Ph.D. in Physics. His educational background supports his deep expertise in cloud infrastructure, cloud native applications, and cloud operations. He also specializes in identity management, security, and technologies related to Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS).
Leadership in Cloud Services
In addition to his role at RingCentral, Boris Strongin has experience leading cloud service initiatives. He worked at Amazon Web Services as Silicon Valley Site Lead for Dynamo DB from 2016 to 2017. His leadership roles across various companies have focused on advancing cloud technology and enhancing operational efficiencies in the cloud space.