Bret Goddard
About Bret Goddard
Bret Goddard is a Manager of Professional Services at RingCentral, where he has worked since 2020. He has a diverse background in technology and business, with previous roles at Condado Group, 8x8, and Brigham Young University, and holds an MBA in International Business Administration.
Current Role at RingCentral
Bret Goddard serves as the Manager of Professional Services at RingCentral, a position he has held since 2020. In this role, he is responsible for overseeing professional services initiatives and ensuring the successful delivery of projects. His experience includes a previous role at RingCentral as an Implementation Manager, where he contributed to project management and client engagement efforts.
Previous Experience in Professional Services
Before his current position, Bret Goddard worked at 8x8 as a Solutions Delivery Consultant for five months and at Condado Group as a Senior Platform Engineer for six years. His tenure at Condado Group involved significant contributions to platform engineering, enhancing service delivery and operational efficiency. He also served as a Professional Services Engineer at RingCentral for eight months in 2020.
Education and Expertise
Bret Goddard holds a Master of Business Administration (MBA) in International Business Administration from the Jack Welch Management Institute, which he completed between 2019 and 2021. He also earned a Bachelor's degree in Business Administration: International Business from Park University, studying from 2013 to 2018. His educational background supports his expertise in project management and business operations.
Background in Maintenance and Early Career
Bret began his career at Brigham Young University, where he worked in maintenance from 2008 to 2010. He also worked as a Student Loan Collector at Citi for six months in 2007-2008. These early roles provided him with foundational experience in operational tasks and customer service.
Skills and Certifications
Bret Goddard possesses skills in collaborating across business functions to gather project requirements and motivate delivery teams. He has a proven ability to improve staff productivity through process improvement initiatives. Additionally, he holds industry certifications in ITIL and change management, enhancing his capability in managing IT services and organizational change.