Brian Miller
About Brian Miller
Brian Miller is a Technical Account Manager at RingCentral, where he has worked since 2021. He has extensive experience in technical support and project coordination, having held various roles at Comcast Business and previously worked at FedEx and in the Marine Corps.
Work at RingCentral
Brian Miller has been employed at RingCentral as a Technical Account Manager since 2021. In this role, he is responsible for managing client accounts and ensuring that customers receive optimal service and support. His experience in technical support and account management contributes to his effectiveness in this position.
Previous Experience at Comcast Business
Before joining RingCentral, Brian Miller held multiple positions at Comcast Business from 2018 to 2021. He worked as a Quality Assurance Specialist for three years, focusing on maintaining service quality. He also served as a Tech 2 NOC for two years and as a Project Coordinator 3 for six months. Additionally, he worked as a Technical Support representative for four years, gaining extensive experience in customer service and technical troubleshooting.
Background in Logistics and Military Service
Brian Miller has a background in logistics, having worked as a Courier for FedEx from 2013 to 2017. He also served in the Marine Corps Recruiting as a Lance Corporal from 2009 to 2015. His military service provided him with discipline and leadership skills, which he has applied throughout his career.
Education and Early Career
Brian Miller studied at Chaparral High School from 2004 to 2008. Following high school, he worked at FedEx Office as a Consultant from 2010 to 2013, where he developed customer service skills that would benefit his later roles in technical support and account management.