Bricklend Ward
About Bricklend Ward
Bricklend Ward serves as the Enterprise East Business Development Manager at Ringcentral, where he has worked since 2020. He has a diverse background in customer service and management roles across various companies, including Movement Insurance and State Farm.
Work at RingCentral
Bricklend Ward has been serving as the Enterprise East Business Development Manager at RingCentral since 2020. In this role, he focuses on tailoring Unified Communications and Contact Center solutions to meet specific client requirements. He employs a consultative-led approach to create synergy between direct Account Executive teams and Channel Partner teams, ensuring that clients receive optimal communication solutions.
Previous Experience in Insurance and Customer Service
Prior to his current position, Bricklend Ward worked in the insurance sector. He was employed at Movement Insurance in the Retention Department for 10 months in 2016, based in Charlotte, North Carolina. Additionally, he worked at State Farm as a Customer Service Manager and Office Manager for 8 months in 2016 in Bloomington, Illinois. His experience in these roles contributed to his skills in customer relations and service management.
Background in the Arts and Operations Management
Bricklend Ward has a background in the arts, having worked at Painting With a Twist from 2012 to 2016. He served as an Artist for four years and then transitioned to the role of Operations Manager for one year. His experience in this creative environment provided him with valuable skills in operations and customer engagement.
Education and Expertise
Bricklend Ward studied at King's College, where he focused on Marketing, Graphic Design, and Design. He achieved an Associate of Arts degree from 2000 to 2001. This educational background has equipped him with the skills necessary to understand market dynamics and client needs, further enhancing his effectiveness in business development.