Charlene Jane Manuel
About Charlene Jane Manuel
Charlene Jane Manuel is a Partner Account Manager at RingCentral, with a background in customer relations and technical support. She holds a Bachelor of Science in Information Technology from Arellano University and has over a decade of experience in various roles within the telecommunications industry.
Work at RingCentral
Charlene Jane Manuel has been employed at RingCentral since 2020 as a Partner Account Manager. In this role, she is responsible for managing partnerships and driving account growth. Prior to this position, she worked at RingCentral as a Partner Development Representative from 2019 to 2020, where she focused on developing relationships with partners to enhance business opportunities.
Previous Experience at HGS - Hinduja Global Solutions
Charlene Jane Manuel has extensive experience at HGS - Hinduja Global Solutions, where she held multiple roles. She worked as a Technical Support Representative from 2007 to 2009 for two years. Following that, she served as a Customer Relations Representative for a brief period of three months in 2009. Additionally, she worked as a Special Transactions Associate for Sales from 2007 to 2014, accumulating a total of seven years of experience with the company.
Experience at SYKES
Charlene Jane Manuel worked at SYKES in various capacities. She began her tenure as a Technical Writer from 2017 to 2019 for two years. Prior to that, she served as a Customer Relations Representative from 2014 to 2017 for three years. Her roles at SYKES contributed to her skills in customer service and technical documentation.
Education and Expertise
Charlene Jane Manuel studied at Arellano University, where she earned a Bachelor of Science in Information Technology from 2015 to 2019. Her education provided her with a solid foundation in IT principles and practices, which she has applied throughout her career in various technical and customer-facing roles.