Ciel Zhang
About Ciel Zhang
Ciel Zhang is a Product Manager at RingCentral, where she leads feature development for mobile apps and vendor-facing websites. She has a background in project management, having previously worked at The Knot Worldwide and Yealink, and holds two Bachelor's degrees from Xiamen University of Technology.
Work at RingCentral
Ciel Zhang currently serves as a Product Manager at RingCentral, a position held since 2021. In this role, Zhang leads feature development for both mobile applications and vendor-facing websites. Responsibilities include sprint planning, story writing, backlog management, and story acceptance. Zhang collaborates with a US-based product team to define quarterly objectives and key results, ensuring alignment with organizational goals. Additionally, Zhang partners with various teams, including marketing, data science, design, engineering, and quality assurance, to achieve team objectives and key results (OKRs). Zhang promotes agile practices and coaches the team in self-organization and cross-functionality.
Previous Experience at The Knot Worldwide
Prior to joining RingCentral, Ciel Zhang worked at The Knot Worldwide as a Project Manager from 2020 to 2021 in Guangzhou, Guangdong. In this role, Zhang was responsible for managing projects and ensuring their successful execution. Zhang had previously served as an Associate Project Manager at The Knot Worldwide from 2018 to 2020, also in China. This two-year experience provided Zhang with a solid foundation in project management and team collaboration.
Background in Business Development
Ciel Zhang began their career as a Business Development Specialist at Yealink, where they worked from 2014 to 2016 in Xiamen, Fujian, China. This role involved identifying business opportunities and developing strategies to enhance company growth. The experience gained in business development contributed to Zhang's project management skills and understanding of market dynamics.
Education and Expertise
Ciel Zhang holds a Bachelor of Arts (B.A.) in English from Xiamen University of Technology, completed from 2011 to 2014. Additionally, Zhang earned a Bachelor's Degree in Material Forming and Control Engineering from the same institution, studying from 2010 to 2014. This diverse educational background equips Zhang with a unique blend of technical and communication skills, enhancing their effectiveness in product management.