Craig Fitzgerald
About Craig Fitzgerald
Craig Fitzgerald serves as the Carrier Manager (GSP) at RingCentral, where he has worked since 2017. He possesses expertise in Unified Communications, Cloud Services, and holds certifications in VMware and NetApp.
Work at RingCentral
Craig Fitzgerald has served as Carrier Manager (GSP) at RingCentral since 2017. In this role, he is responsible for managing carrier relationships and ensuring the delivery of high-quality services. His position is based in London, and he operates in a remote capacity. Over his seven years with the company, he has contributed to the growth and efficiency of RingCentral's unified communications offerings.
Education and Expertise
Craig Fitzgerald studied at Solihull Technology College, where he gained foundational knowledge in technology. He also attended Lode Heath Secondary School from 1995 to 2000. His expertise includes Unified Communications and Cloud Services, supported by certifications in VMware VSP5 and NetApp NASP. He possesses specialized knowledge in SIP and Software Storage, which complements his professional background.
Background in Managed Services
Craig Fitzgerald has a diverse background in Managed Services and Infrastructure. Before joining RingCentral, he worked at Pure IP as a Senior Account Manager from 2015 to 2017, where he managed accounts across multiple locations including London, San Francisco, Auckland, and Sydney. Prior to that, he was an Enterprise Account Manager at Interoute from 2013 to 2014, further solidifying his experience in the telecommunications sector.
Professional Experience in Telecommunications
Craig Fitzgerald has accumulated significant experience in the telecommunications industry. His roles have included managing enterprise accounts and carrier relationships, which have equipped him with a deep understanding of SaaS and Connectivity. His career trajectory reflects a commitment to enhancing service delivery and customer satisfaction in the field.