Cristal De La Cruz
About Cristal De La Cruz
Cristal De La Cruz is an experienced Account Executive and Account Manager currently at RingCentral, where she has worked since 2018. She previously served as a Customer Service Representative and Technical Support Representative at Alorica Philippines, Inc. from 2017 to 2018.
Work at RingCentral
Cristal De La Cruz has been employed at RingCentral since 2018. Initially, she served as a Sales Development Representative (SDR) for a duration of 6 years. In 2019, she transitioned to the role of Account Executive/Account Manager, where she has been working for 5 years. In her current position, she is responsible for managing client accounts and driving sales initiatives.
Previous Experience at Alorica Philippines, Inc.
Before joining RingCentral, Cristal De La Cruz worked at Alorica Philippines, Inc. from 2017 to 2018. During her time there, she held the position of Customer Service Representative/Technical Support Representative (CSR/TSR) at the Eton Centris location. Her role involved assisting customers with inquiries and providing technical support.
Career Progression
Cristal De La Cruz has demonstrated a clear career progression in the sales and customer service sectors. Starting her career at Alorica Philippines, Inc., she gained foundational experience in customer support. Her subsequent role at RingCentral allowed her to advance into sales, where she has taken on increasing responsibilities over the years.
Professional Skills
Cristal De La Cruz possesses skills relevant to account management and sales development. Her experience in customer service has equipped her with strong communication and problem-solving abilities. In her current role, she utilizes these skills to manage client relationships and drive business growth.