Daina Thomas
About Daina Thomas
Daina Thomas is a UC Professional Services Engineer currently employed at RingCentral in Australia. With extensive experience in telecommunications, he previously held various technical roles at Etisalat in Abu Dhabi, UAE, and holds degrees in Computer Science and Telecom and Software.
Work at RingCentral
Daina Thomas has been employed at RingCentral as a UC Professional Services Engineer since 2021. In this role, she is responsible for delivering unified communications solutions and ensuring client satisfaction. Her work involves collaborating with various teams to implement and support communication technologies. Daina's expertise contributes to the overall success of projects within the organization.
Previous Experience at Etisalat
Daina Thomas has extensive experience at Etisalat, where she held multiple roles over a span of several years. She served as a Technical Project Lead in Automation, Integration, and RPA from 2017 to 2020. Prior to that, she worked as a Core Voice Engineer in NOC Operations from 2011 to 2017 and as a Simulation Engineer in the Support Center from 2006 to 2011. Her career at Etisalat began as a Senior Technical Engineer in the Network Management Center from 2003 to 2006.
Education and Expertise
Daina Thomas holds a Bachelor of Technology in Computer Science from Cochin University of Science and Technology, where she studied from 1994 to 1998. She also earned a Master's degree in Telecom and Software from the Illinois Institute of Technology, completing her studies from 2000 to 2002. Her educational background provides a strong foundation for her technical expertise in unified communications and network management.
Career Timeline
Daina Thomas has a diverse career timeline that spans over two decades. She began her professional journey at Etisalat in 2003 and held various engineering roles until 2020. After a brief period as a Technical Project Lead, she transitioned to her current position at RingCentral in 2021. Her career reflects a commitment to advancing her skills in telecommunications and project management.