Daniel Wieners
About Daniel Wieners
Daniel Wieners is a Professional Services Contact Center Engineer III at RingCentral, with a background in various roles at Medtronic and Vonage. He holds a Bachelor of Science in Business Administration and Management from Suffolk University.
Work at RingCentral
Daniel Wieners currently serves as a Professional Services Contact Center Engineer III at RingCentral. He has been with the company since 2021, contributing to the professional services team in Denver, Colorado. His role involves providing technical support and solutions for contact center operations, ensuring effective communication and collaboration for clients.
Previous Experience at Vonage
Prior to his current position, Daniel worked at Vonage as a Senior Professional Services Consultant from 2019 to 2021. During his two years in Las Colinas, Texas, he focused on delivering professional services and solutions to enhance client experiences and operational efficiency.
Career at Medtronic
Daniel has extensive experience at Medtronic, where he held multiple roles. He worked as a Robotic Process Automation Analyst from 2017 to 2018, a Rebate and Resubmissions Analyst from 2011 to 2013, and a Membership Administrator from 2010 to 2011. Additionally, he served as a Salesforce.com Administrator and Associate Business Process Analyst from 2014 to 2017, and briefly as an R&T Analyst Quad Lead in 2014.
Educational Background
Daniel Wieners studied at Suffolk University - Sawyer Business School, where he earned a Bachelor of Science (B.S.) in Business Administration and Management, Global Studies from 2007 to 2008. He also attended Dean College, achieving an Associate of Science (A.S.) in Business Administration and Management, General from 2005 to 2006.
Experience at NewVoiceMedia
Before joining Vonage, Daniel worked at NewVoiceMedia as a Professional Services Consultant from 2018 to 2019. His role involved providing consulting services to clients, helping them implement and optimize communication solutions.