Debbie Sweitzer
About Debbie Sweitzer
Debbie Sweitzer is a Customer Success Manager at RingCentral, with a background in cloud communication and contact center solutions. She has over a decade of experience in customer account management and project management, having previously held positions at ISI Telemanagement Solutions and CommuniTech Services.
Work at RingCentral
Debbie Sweitzer has been employed at RingCentral as a Customer Success Manager since 2021. In this role, she is responsible for ensuring customer satisfaction and effective problem resolution. Her work focuses on providing results-oriented account support and project management, contributing to the overall success of the organization. She operates from Denver, Colorado, and leverages her extensive experience in customer service to enhance client relationships.
Previous Experience at ISI Telemanagement Solutions
Prior to her current role, Debbie Sweitzer worked at ISI Telemanagement Solutions, Inc. as a Customer Account Manager from 2006 to 2016. During her ten years with the company, she developed strong skills in customer relationship management and account support. Her tenure at ISI Telemanagement Solutions provided her with valuable insights into customer needs and effective service delivery.
Experience at CommuniTech Services
Debbie Sweitzer was employed at CommuniTech Services from 2000 to 2004 as a Distributor Sales Representative and Project Manager. In this position, she gained experience in sales and project management, which contributed to her understanding of customer dynamics and service requirements. This four-year role helped her build a foundation in customer engagement and support.
Education and Expertise
Debbie Sweitzer studied Business Management at the College of DuPage. Her educational background has equipped her with essential skills in management and business operations. This academic foundation complements her professional experience in customer success and project management, allowing her to effectively address customer needs and drive satisfaction.
Background in Cloud Communication and Contact Center Solutions
Debbie Sweitzer has a diverse background in cloud communication and contact center solutions. This expertise informs her approach to customer success, enabling her to provide tailored solutions that meet the specific needs of organizations. Her knowledge in this area enhances her ability to support clients effectively and contribute to their operational goals.