Debra Bosch
About Debra Bosch
Debra Bosch is a Technical Account Manager at RingCentral with over 20 years of experience in telecommunications. She has held various roles in companies such as Avaya, Lucent Technologies, and AT&T, and possesses strong skills in project management, analysis, and engineering.
Work at RingCentral
Debra Bosch has been employed at RingCentral as a Technical Account Manager since 2013. In this role, she is responsible for managing technical accounts and ensuring customer satisfaction. Her extensive experience in telecommunications and customer interface allows her to effectively address client needs and provide solutions. She operates from Greenwood Village, Colorado, and has contributed to the company for over 11 years.
Previous Experience at Avaya
Before joining RingCentral, Debra Bosch worked at Avaya as a Consultant/Design Engineer from 1998 to 2009. During her 11 years at Avaya, she focused on designing and implementing communication solutions. Her role involved collaborating with clients to understand their requirements and delivering tailored solutions to enhance their operations.
Background in Telecommunications
Debra Bosch has over 20 years of experience in the telecommunications industry. Her career includes positions at Lucent Technologies as a Case Base Design/Implementation Manager and at AT&T as a Tier 2/Tier 3 Technician. This diverse background has equipped her with a comprehensive understanding of project management, analysis, design, and implementation engineering.
Education and Certifications
Debra Bosch has pursued various educational opportunities to enhance her skills in telecommunications. She studied at Leaderquest, where she focused on Switches & Routers and achieved CCENT Certification. Additionally, she has obtained Cisco Certifications through her studies in CCNA. She also completed training in Quality Management at AT&T and achieved a Green Belt in Six Sigma in 2012.
Skills and Expertise
Debra Bosch possesses strong problem-solving and troubleshooting skills, which are essential in her role as a Technical Account Manager. She has independently evaluated networks and coordinated engineering activities, demonstrating her capability in managing complex technical challenges. Her focus on results and meeting deadlines has contributed to her success in the telecommunications field.