Deepthi Chandran
About Deepthi Chandran
Deepthi Chandran is a Tier 3 and Network Support professional currently employed at RingCentral in Germany. With a background in telecommunications and extensive experience in network management, she has held various roles in companies such as Tata Teleservices Ltd and Swyx Solutions GmbH.
Current Role at RingCentral
Deepthi Chandran currently serves as Tier 3 and Network Support at RingCentral, a position she has held since 2021. In this role, she is based in Germany and is responsible for advanced technical support and network management. Her expertise includes fault management and the operation and maintenance of core network elements.
Previous Experience at Tata Teleservices Ltd
Deepthi Chandran worked at Tata Teleservices Ltd from 2010 to 2014. Initially, she served as a Graduate Engineering Trainee for one year, followed by a role as Assistant Manager for three years in the Hyderabad Area, India. During her tenure, she gained significant experience in telecommunications and network management.
Technical Skills and Expertise
Deepthi possesses technical expertise in fault management, operation, and maintenance of various core network elements. She is proficient in working with platforms such as Ericsson AXE 800, NSN DX 200, ATCA platform MSS/MGW, and Huawei M2000. Additionally, she has strong knowledge of GSM, UMTS, CDMA, and NGN architecture.
Education and Qualifications
Deepthi Chandran earned a Bachelor's Degree in Electrical, Electronics and Communications Engineering from the National Institute of Technology Warangal from 2006 to 2010. She later pursued a Master's Degree in Telecommunications Technology/Technician through distance education at Sikkim Manipal University from 2010 to 2013.
Experience at Swyx Solutions GmbH
Before joining RingCentral, Deepthi worked as a Technical Support Specialist at Swyx Solutions GmbH from 2015 to 2021 in the Dortmund Area, Germany. In this role, she provided technical assistance and support, further enhancing her skills in telecommunications and customer service.