Dianne Kathleen Panlilio
About Dianne Kathleen Panlilio
Dianne Kathleen Panlilio is a Program Analyst specializing in Business Process and Automation at RingCentral, where she has worked since 2022. With a background in recruiting and talent acquisition, she has contributed to various initiatives aimed at improving operational efficiency and system automation.
Work at RingCentral
Dianne Kathleen Panlilio has been employed at RingCentral since 2018, holding various positions within the organization. She currently serves as a Program Analyst in Business Process & Automation since 2022. In this role, she focuses on enhancing operational efficiency through automation and data analytics. Prior to this position, she worked as a Talent Acquisition Operations Specialist for 10 months and as a Recruiting Coordinator for a total of 2.5 years. Her responsibilities included training hiring managers on new recruiting processes, collaborating with the HRIT team to automate offer approvals, and conducting user acceptance testing.
Education and Expertise
Dianne holds a Bachelor of Science in Business Administration with a focus on Marketing and Management from the University of San Francisco, where she studied from 2014 to 2018. Additionally, she completed her high school education at Moreau Catholic High School, graduating in 2014. Her academic background provides her with a strong foundation in business principles, which she applies in her professional roles, particularly in recruiting and business process automation.
Background
Before joining RingCentral, Dianne worked at the University of San Francisco as Front Desk Staff for two years, where she gained experience in customer service and administrative tasks. She also interned at Provident Credit Union as a Marketing and Business Development Intern, where she contributed to marketing initiatives for nine months. Her diverse work experience has equipped her with skills in operations, recruitment, and business development.
Achievements
Throughout her career at RingCentral, Dianne has played a significant role in streamlining processes and improving efficiency. She developed automated dashboards in the ATS system, which eliminated manual tracking. Additionally, she created business requirement documents and monitored progress during the development and testing phases of various projects. Her contributions have enhanced the effectiveness of global recruiting operations and technology.