Donnie Chua
About Donnie Chua
Donnie Chua is an Account Manager V at RingCentral in Mandaluyong, Philippines, with over 8 years of experience in B2B within the BPO industry, specializing in Inbound Direct Sales and Technical Support.
Work at RingCentral
Donnie Chua has been employed at RingCentral since 2012, serving as an Account Manager V for 12 years. In this role, he is based in Mandaluyong, Philippines. His responsibilities include managing client accounts and ensuring customer satisfaction. He has developed a strong understanding of the company's products and services, which aids in providing effective solutions to clients.
B2B Experience in the BPO Industry
With over 8 years of experience in B2B within the Business Process Outsourcing (BPO) industry, Donnie Chua has specialized in Inbound Direct Sales and Technical Support. His background in these areas has equipped him with the skills necessary to navigate complex client needs and deliver tailored solutions.
Previous Employment at Sutherland Global Services
Before joining RingCentral, Donnie Chua worked at Sutherland Global Services as a Technical Support representative from 2010 to 2011. This role provided him with foundational experience in customer service and technical assistance, contributing to his expertise in the BPO sector.
Skills and Competencies
Donnie Chua possesses strong interpersonal skills that enhance business processes. He has successfully implemented strategies aimed at the continuous development and success of team members across various business lines. His proven ability to manage multiple tasks effectively under pressure is a key asset in his role.