Dyan Taylor
About Dyan Taylor
Dyan Taylor is a Renewal Manager at RingCentral, with a diverse background in sales and renewal management across several companies, including IBM and MRO Software. Taylor holds a Bachelor's Degree in Communication Sciences and Disorders from Georgia State University.
Work at RingCentral
Dyan Taylor has been serving as a Renewal Manager at RingCentral since 2020. In this role, she is responsible for managing customer renewals and ensuring client satisfaction. Her experience in renewal sales contributes to her effectiveness in this position. She operates from North Carolina, focusing on maintaining and enhancing customer relationships.
Previous Experience in Sales and Renewals
Before joining RingCentral, Dyan Taylor held several positions in sales and renewal management. She worked at Genesys as a Renewal Sales Representative for North America from 2017 to 2020. Prior to that, she was an Advanced Sales Specialist at IBM, focusing on software MAXIMO from 2006 to 2012. Her career began at Eastman Software, where she served as a Sales Support Representative and later as a Sales Representative after being promoted from Sales Analyst.
Education and Expertise
Dyan Taylor earned a Bachelor’s Degree in Communication Sciences and Disorders from Georgia State University. This educational background provides her with strong communication skills, which are essential in her roles in sales and customer relations. Her expertise spans several areas of sales, particularly in renewals and customer retention.
Career Timeline
Dyan Taylor's career spans over two decades, with significant roles in various companies. She began her professional journey at Eastman Software from 1998 to 1999, then transitioned to MRO Software, Inc. as a Senior Renewal Sales Representative from 2000 to 2006. After that, she worked at IBM until 2012. Following a period at Genesys, she joined RingCentral in 2020, where she continues to advance her career.