Dylan Banach
About Dylan Banach
Dylan Banach is a Customer Success professional at RingCentral, where he has worked since 2018 in Denver, Colorado. He has a diverse background in customer service and sales, with previous roles at Verizon Wireless and Basalite Concrete Products.
Work at RingCentral
Dylan Banach has been employed at RingCentral since 2018, where he holds a position in Customer Success. His role focuses on ensuring client satisfaction and fostering strong relationships with customers. Based in Denver, Colorado, he has contributed to the company's mission of providing effective communication solutions. His tenure at RingCentral spans six years, during which he has developed expertise in customer engagement and support.
Previous Employment Experience
Before joining RingCentral, Dylan Banach held various positions that contributed to his professional development. He worked at Verizon Wireless as a Business Account Executive from 2016 to 2018 and as a Business Account Specialist for six months in 2016. Prior to that, he was employed at Basalite Concrete Products, LLC, where he served as Dispatcher for three months in 2014, and later in roles including Marketing/Customer Service/Internal Sales and Customer Service Representative over a span of two years.
Education and Expertise
Dylan Banach studied at the University of Northern Colorado, where he earned a Bachelor of Science (BS) degree in Business Administration/Marketing from 2011 to 2013. He also attended Fort Scott Community College, achieving an Associate of Arts (AA) degree in General Studies from 2009 to 2011. His educational background has provided him with a solid foundation in business principles and marketing strategies, which he applies in his current role.
Early Career and Roles
Dylan Banach began his career as a Baseball Undergraduate Assistant Manager at the University of Northern Colorado in 2013, where he worked for four months. This early experience in a supportive role contributed to his skills in teamwork and management. Following this position, he transitioned to Basalite Concrete Products, LLC, where he gained experience in customer service and marketing, further enhancing his professional capabilities.