Edgardo Legasto
About Edgardo Legasto
Edgardo Legasto is a Solutions Engineer with extensive experience in technical support and training. He has worked at Teleperformance and Convergys before joining RingCentral in 2019.
Work at RingCentral
Edgardo Legasto has been employed at RingCentral as a Solutions Engineer since 2019. In this role, he is responsible for providing technical solutions and support to clients, ensuring that their communication needs are met effectively. His experience in the telecommunications sector contributes to his ability to address complex client requirements and deliver tailored solutions.
Current Role at Convergys
Edgardo Legasto has worked at Convergys as a Pre-Sales Engineer since 2011. His role involves collaborating with sales teams to provide technical expertise during the sales process. He engages with potential clients to understand their needs and demonstrates how Convergys's solutions can meet those needs. His long tenure at Convergys highlights his expertise in the field.
Previous Experience at Teleperformance
Before his current roles, Edgardo Legasto worked at Teleperformance. He served as a Technical Support Representative from 2007 to 2008, where he assisted customers with technical issues. He then transitioned to a Trainer position from 2009 to 2011, where he was responsible for training new employees on technical support processes and customer service skills.
Education and Expertise
Edgardo Legasto studied at the Technological University of the Philippines from 1998 to 2003, where he gained foundational knowledge in technology and engineering. Prior to that, he attended Sablayan National Comprehensive High School from 1994 to 1998. His educational background supports his technical roles in the telecommunications industry.