Emily Mercure
About Emily Mercure
Emily Mercure serves as the Majors Expansion Account Manager at RingCentral, where she has worked since 2022. With a background in account management and customer support across various companies, she focuses on promoting cloud communication solutions and helping clients meet their business needs.
Work at RingCentral
Emily Mercure has been serving as the Majors Expansion Account Manager at RingCentral since 2022. In this role, she promotes the company's integrated global cloud communications and collaboration solutions, which include cloud PBX, team messaging, and video meetings. Emily engages with potential clients to address complex business needs through digital customer engagement and the adaptable open platform offered by RingCentral. Her focus is on helping others achieve their goals, reflecting her commitment to client success and satisfaction.
Previous Experience
Before joining RingCentral, Emily Mercure held various positions at Wrike, where she worked as a Commercial Account Manager for seven months and as an Account Manager II for ten months. She also served as an Associate Account Manager for one year. Her experience at Houzz included roles as a Trade Account Manager and an Associate Trade Account Manager, where she contributed to customer support and account management. Additionally, Emily worked as a Fulfillment Specialist at Barton Associates Inc. and held assistant sales manager positions at Charming Charlie.
Education and Expertise
Emily Mercure earned a Bachelor of Science in Business Administration with a focus on Accounting from Nichols College, completing her studies from 2011 to 2015. This educational background provides her with a solid foundation in business principles and financial management, which she applies in her current role at RingCentral. Her expertise in account management and customer engagement is further enhanced by her diverse work experience across various industries.
Background
Emily Mercure has a diverse professional background that spans multiple roles in account management, sales, and customer support. She began her career in retail as a Part-Time Assistant Sales Manager at Charming Charlie and transitioned into account management roles at Houzz and Wrike. Her experience also includes working as a Client Care Coordinator at BoomTown - Real Estate Platform. Emily's career trajectory reflects her adaptability and commitment to client service in various environments.
Personal Interests
In her role at RingCentral, Emily Mercure actively integrates her personal passions for adventure and relationship-building. This approach not only enhances her professional interactions but also fosters a positive environment for collaboration and client engagement. Her interests contribute to her ability to connect with clients and understand their needs, further supporting her effectiveness as an account manager.