Erik Syrstad
About Erik Syrstad
Erik Syrstad is an Enterprise Account Manager at RingCentral and a Cyber Security Ambassador/Team Lead at Lumen Technologies, with extensive experience in account management and business development. He holds a Bachelor of Science in Marketing from Metropolitan State University of Denver and has worked in various roles across the technology and warranty sectors.
Work at RingCentral
Erik Syrstad has held multiple positions at RingCentral since 2018. He began as a Business Development Representative from 2018 to 2020, where he focused on generating new business opportunities. He then transitioned to the role of Associate Account Executive from 2020 to 2021, working to manage client accounts and support their needs. In 2021, he became an Enterprise Account Manager, a position he has maintained for three years. In this role, he develops strong relationships with key decision-makers and collaborates with internal and external partners to ensure smooth project execution.
Current Role at Lumen Technologies
Since 2022, Erik Syrstad has been working at Lumen Technologies as an Account Manager II. In this capacity, he provides tailored solutions that align with clients' budgets and objectives, utilizing advanced technologies and services. Additionally, he serves as a Cyber Security Ambassador and Team Lead since 2023, guiding his team on Cyber Security topics and enhancing the organization's security posture. His hybrid role allows him to engage with clients and team members effectively across various platforms.
Education and Expertise
Erik Syrstad earned a Bachelor of Science in Marketing/Marketing Management from Metropolitan State University of Denver, where he studied from 2012 to 2016. He also attended Hastings College, furthering his educational background. His expertise includes consulting with clients on migrating applications to cloud platforms such as Microsoft Azure, Google Cloud Platform, and Amazon Web Services. He has a strong foundation in sales and account management, which supports his current roles in technology and cyber security.
Professional Background
Erik Syrstad has a diverse professional background, with experience in various sales and account management roles. Before joining RingCentral, he worked at 2-10 Home Buyers Warranty as a Sales Representative and Authorizations Agent from 2013 to 2016. He also held a position as a Senior Relationship Manager at CenturyLink (formerly Qwest) from 2017 to 2018 and worked as a Business Development Representative at DLC from 2016 to 2017. This extensive experience has equipped him with the skills necessary to excel in his current roles.
Achievements in Customer Engagement
Throughout his career, Erik Syrstad has successfully increased customer satisfaction, retention, and revenue by delivering value-added services. His work includes providing managed network services and adaptive threat intelligence, which have contributed to improved client outcomes. His ability to develop strong relationships with clients and understand their needs has been a key factor in his success in various roles.