Euphie Basaya
About Euphie Basaya
Euphie Basaya is a Tier 2 Technical Support Specialist at RingCentral, where she has worked since 2017. She previously held positions at Sykes as a Technical Support Engineer and a Tier 2 BVoIP Technical Support Professional from 2009 to 2017.
Work at RingCentral
Euphie Basaya has been employed at RingCentral since 2017, serving as a Tier 2 Technical Support Specialist. In this role, Euphie provides advanced technical assistance to customers, addressing complex issues related to RingCentral's communication solutions. With over seven years of experience at the company, Euphie has developed a deep understanding of the products and services offered, contributing to customer satisfaction and operational efficiency.
Previous Experience at Sykes
Prior to joining RingCentral, Euphie Basaya worked at Sykes for a total of eight years. From 2009 to 2014, Euphie served as a Technical Support Engineer in Quezon City, Metro Manila, Philippines. Following this role, Euphie advanced to a Tier 2 BVoIP Technical Support Professional from 2014 to 2017. This experience provided Euphie with a strong foundation in technical support and customer service within the telecommunications sector.
Education and Expertise
Euphie Basaya earned a Bachelor of Business Administration from Palawan State University, completing the program from 2002 to 2006. This educational background has equipped Euphie with essential business skills and knowledge, which complement technical expertise in providing effective support in the telecommunications industry.