Everard Lim
About Everard Lim
Everard Lim is a Sales Manager at RingCentral, where he has worked since 2010. He has developed training programs and implemented client retention strategies that have improved onboarding efficiency and reduced churn rates.
Work at RingCentral
Everard Lim has served as a Sales Manager at RingCentral since 2010. Over his 14-year tenure, he has contributed to various initiatives aimed at improving sales processes and customer relations. His role involves managing sales strategies and leading a team to achieve company goals. Lim has played a key role in enhancing the overall sales performance and customer experience at the organization.
Training Program Development
Everard Lim developed a training program for new sales team members at RingCentral. This program has improved onboarding efficiency and reduced ramp-up time by 30%. The initiative reflects Lim's commitment to enhancing team performance and ensuring that new hires are well-prepared to meet sales objectives.
Customer Satisfaction Initiatives
Lim participated in a cross-departmental initiative focused on enhancing customer satisfaction at RingCentral. His involvement contributed to a 20% increase in client referrals, showcasing his ability to collaborate across teams to drive positive outcomes for the company.
Client Retention Strategies
Everard Lim has been instrumental in implementing client retention strategies at RingCentral. These strategies have significantly reduced churn rates, demonstrating his focus on maintaining strong relationships with clients and ensuring their long-term satisfaction with the company's services.
Education and Expertise
Everard Lim studied at Tarlac State University, where he focused on Entrepreneurial and Small Business Operations. He earned a Bachelor of Science in Business Management and Entrepreneurship, completing his studies from 2004 to 2011. This educational background has provided him with a solid foundation in business principles and management practices.