Florian Pasquier
About Florian Pasquier
Florian Pasquier is a Solutions Engineer specializing in Partnerships at RingCentral, with a background in customer success and implementation management across various technology companies. He has expertise in integrating RingCentral's platform with applications such as Salesforce and Office 365.
Current Role at RingCentral
Florian Pasquier serves as a Solutions Engineer - Partnerships at RingCentral since 2021. In this role, he focuses on integrating RingCentral's platform with various applications, enhancing collaboration and communication for clients. His work involves collaborating with partners to ensure successful implementation and utilization of RingCentral's solutions.
Previous Experience in Technology and Customer Success
Prior to his current position, Florian Pasquier held several roles in technology and customer success. He worked at DXC Technology as a Solutions Consultant EMEA from 2018 to 2020, where he provided solutions to clients across Europe, the Middle East, and Africa. He also served as a Customer Success Manager at 1E from 2020 to 2021, focusing on client satisfaction and retention.
Career Background in Client Support
Florian Pasquier began his career in client support roles, including a position as a Client Support Specialist at CareerBuilder.co.uk from 2014 to 2016. He transitioned to a Customer Success Manager role at CareerBuilder in 2016 for six months. His early experiences laid the foundation for his expertise in managing client relationships and ensuring successful implementation of technology solutions.
Educational Background
Florian Pasquier studied at The University of Edinburgh, where he earned a Licence in Foreign Languages Applied to Business and Marketing from 2013 to 2014. He also attended Université de Franche-Comté, achieving a Licence in Langues Étrangères Appliquées from 2011 to 2013. His education has equipped him with skills relevant to communication and international business.
Expertise in Technology Integration
Florian Pasquier has developed expertise in integrating RingCentral's platform with various applications, including Salesforce, Office 365, ServiceNow, and Zendesk. This specialization allows him to assist organizations in adopting advanced communication tools that enhance operational efficiency and collaboration.