Garry Simpson
About Garry Simpson
Garry Simpson is a Sales Engineer at RingCentral, where he has worked since 2018. He has previous experience at ShoreTel and Transcend United Technologies, and he specializes in managing customer feature requests and providing technical support.
Work at RingCentral
Garry Simpson has been employed at RingCentral as a Sales Engineer since 2018. In this role, he is responsible for managing and prioritizing customer feature requests and documenting customer requirements. He collaborates with the product team to drive the development of key features. Additionally, he provides pre-sales technical support for all RingCentral products and services, engaging directly with executive management teams of customer accounts. Garry also serves as a Subject Matter Expert (SME) for specific RingCentral products and technologies, enhancing the technical understanding of clients.
Previous Experience at ShoreTel
Before joining RingCentral, Garry Simpson worked at ShoreTel in two capacities. He served as a Regional Sales Engineer for eight months in 2013, where he contributed to sales efforts and customer engagement. Following this role, he worked as a ShoreTel Cloud Solutions Architect from 2014 to 2015 for one year, where he focused on cloud-based solutions and architecture, enhancing the company's offerings in this area.
Career at Transcend United Technologies
Garry Simpson was employed at Transcend United Technologies as a Senior Engineer from 2011 to 2013. In this position, he was involved in engineering tasks that supported the company's technology initiatives. His experience in this role contributed to his technical expertise and prepared him for subsequent positions in sales engineering and solutions architecture.
Education and Expertise
Garry Simpson studied at Skidmore College, where he earned a Bachelor of Arts (B.A.) degree in Liberal Arts and Sciences/Liberal Studies from 1985 to 1989. Prior to his college education, he attended Lexington High School from 1980 to 1984. His educational background provides a foundation for his technical and sales engineering expertise.
Technical Presentation Skills
In his current role at RingCentral, Garry Simpson performs advanced technical presentations for customers, both remotely and in-person. His ability to communicate complex technical information effectively supports customer understanding and engagement with RingCentral's products and services.