Gemma Lyn Ruba
About Gemma Lyn Ruba
Gemma Lyn Ruba is a Channel Account Manager at RingCentral in Manila, Philippines, where she has worked since 2018. She has previous experience in customer service roles at Sitel and SYNNEX Concentrix Corp.
Work at RingCentral
Gemma Lyn Ruba has been employed at RingCentral since 2018, serving as a Channel Account Manager. In this role, she is responsible for managing relationships with channel partners and driving sales initiatives. Her tenure at RingCentral spans six years, during which she has contributed to the company's growth in the Manila, Philippines office.
Previous Experience in Customer Service
Prior to her current position, Gemma Lyn Ruba worked at Sitel as a Customer Service Representative from 2010 to 2013. This role involved assisting customers with inquiries and providing support to enhance their experience. Following her time at Sitel, she joined SYNNEX Concentrix Corp, where she worked as a Customer Service Representative and Technical Support Representative from 2013 to 2015 in Eastwood City, Libis.
Education Background
Gemma Lyn Ruba completed her secondary education at Pulong Buhangin National High School, where she studied from 1999 to 2004. This five-year educational experience provided her with foundational knowledge and skills that she has applied throughout her career in customer service and account management.