Grace Mc Michael
About Grace Mc Michael
Grace Mc Michael is an Associate Solutions Engineer at RingCentral, where she has worked since 2022. She has a background in marketing and sales, with previous roles including Operations Manager at Hard Knox Pizza and Sales Development Representative at RingCentral.
Current Role at RingCentral
Grace Mc Michael currently serves as an Associate Solutions Engineer at RingCentral, a position she has held since 2022. In this role, she applies her expertise in technology and solutions to support clients and enhance their experience with RingCentral's offerings. Her focus is on integrating people, processes, and technology to drive business success.
Previous Experience at RingCentral
Prior to her current position, Grace Mc Michael worked at RingCentral as a Sales Development Representative and Team Lead from 2021 to 2022. During her tenure, she was recognized for her creativity and resourcefulness in achieving and exceeding sales and profit goals. Her leadership role involved guiding team members and developing strategies to enhance sales performance.
Background in Marketing
Grace Mc Michael studied Marketing at the University of Tennessee, Knoxville, where she earned a Bachelor of Science degree from 2011 to 2015. This academic background provided her with a solid foundation in marketing principles, which she has applied throughout her career in various roles.
Experience at Hard Knox Pizza
From 2017 to 2021, Grace Mc Michael worked as an Operations Manager at Hard Knox Pizza in Knoxville, Tennessee. In this role, she was responsible for overseeing daily operations and ensuring efficient service delivery. Her experience in this position contributed to her understanding of business operations and customer service.
Internship at BG AD Group
In 2014, Grace Mc Michael completed a two-month internship as a Marketing Intern at BG AD Group/BG Podcast Network in Atlanta, Georgia. This early experience in the marketing field helped her develop practical skills and insights into marketing strategies and operations.