Gustavo Rivera
About Gustavo Rivera
Gustavo Rivera is a Sales Development Representative at RingCentral in Denver, CO, where he has worked since 2019. He has a background in automotive sales at AutoNation, where he held various positions from 2014 to 2019.
Work at RingCentral
Gustavo Rivera has been employed at RingCentral as a Sales Development Representative since 2019. In this role, he is responsible for engaging with potential clients and managing leads effectively. He operates from Denver, Colorado, and has contributed to the company's sales efforts for five years. His responsibilities include utilizing Salesforce.com to document prospect interactions, which aids in efficient lead management.
Previous Experience at AutoNation
Prior to his current position, Gustavo Rivera worked at AutoNation in various roles. He started as a Service Sales Advisor from 2014 to 2017 in the Knoxville, Tennessee area, where he gained experience in customer service and sales. He then advanced to the position of Assistant Service Sales Manager from 2017 to 2019 in the Greater Denver Area, further developing his sales skills. Additionally, he worked as a Porter for one year in 2014.
Education and Expertise
Gustavo Rivera studied at Lincoln Memorial University, where he earned a Bachelor of Arts in History. This educational background provides him with a strong foundation for understanding diverse perspectives and enhancing his communication skills in sales. His expertise in sales development is complemented by his experience in managing customer interactions and utilizing sales tools effectively.
Sales Techniques and Strategies
In his role at RingCentral, Gustavo Rivera develops and maintains daily plans to maximize phone time. This includes pre-call planning and customizing scripts tailored to different market segments and prospect types. His strategic approach to sales allows him to engage effectively with potential clients and optimize lead conversion.