Haigen Rivera
About Haigen Rivera
Haigen Rivera is a Travel Operations Support Specialist with extensive experience in the travel and hospitality sectors. He has held various roles, including Travel Agency Manager and Operations Supervisor, and has a solid educational background in Industrial and Product Design and Hotel and Restaurant Management.
Current Role at RingCentral
Haigen Rivera currently serves as a Travel Operations Support Specialist at RingCentral, a position he has held since 2021. In this role, he is responsible for coordinating travel operations and providing support to ensure efficient travel management. His experience in the travel industry enhances his ability to address various travel-related challenges effectively.
Previous Experience at RingCentral
Prior to his current role, Haigen Rivera worked at RingCentral as a Sr. Corporate Travel Coordinator from 2019 to 2021. He was responsible for managing corporate travel arrangements and ensuring compliance with company policies. Additionally, he served as a Corporate Travel Coordinator for one year in 2018, where he developed skills in travel coordination and logistics.
Career History in Travel Management
Haigen Rivera has extensive experience in travel management, having worked at several organizations in this field. He was a Corporate Travel Coordinator at Transcom from 2016 to 2018 and served as a Travel Agency Manager at Adventure Travel and Tours, LLC from 2005 to 2014. His roles have equipped him with a comprehensive understanding of travel operations and customer service.
Education and Expertise
Haigen Rivera holds a Bachelor of Science degree in Industrial and Product Design from De La Salle-College of Saint Benilde, which he completed from 1996 to 2000. He also earned a Bachelor of Science in Hotel and Restaurant Management from the National College of Business and Arts - Taytay, Rizal, from 2002 to 2006. His educational background supports his expertise in travel coordination and event management.
Skills in Travel Coordination
Haigen Rivera possesses strong skills in travel coordination, particularly in using Apollo GDS and Shares systems. His expertise extends to event management within the travel industry, allowing him to effectively plan and execute travel-related events. His background in sales within the hospitality industry further complements his travel management capabilities.