Hannah Lae Francisco
About Hannah Lae Francisco
Hannah Lae Francisco is an Associate Manager of Marketing Automation at RingCentral, where she has worked since 2019. She has expertise in marketing automation using Marketo and a background in customer relationship management within the education management sector.
Work at RingCentral
Hannah Lae Francisco has been with RingCentral since 2019, initially serving as a Marketing Automation Specialist. In 2020, she advanced to the role of Senior Marketing Automation Specialist. By 2021, she was promoted to Associate Manager, Marketing Automation, where she has continued to work for the past three years. Her responsibilities include overseeing marketing automation processes and optimizing campaigns to enhance customer engagement.
Education and Expertise
Hannah Lae Francisco earned a Bachelor of Science degree in Computer Engineering from the Polytechnic University of the Philippines, completing her studies from 2012 to 2017. She has developed expertise in marketing automation, particularly with the Marketo platform. Additionally, she possesses skills in Cascading Style Sheets (CSS), which contribute to her capabilities in web design and development.
Background
Before joining RingCentral, Hannah worked at Redmako Learning as a CRM Specialist from 2017 to 2018 and later as a Senior CRM Specialist from 2018 to 2019. She also completed an internship at Aiming Global Services, Inc in 2016. Her experience has provided her with a strong foundation in customer relationship management, particularly within the education management sector.
Technical Skills
Hannah Lae Francisco demonstrates proficiency in various technical tools, including Microsoft Excel and Microsoft Word, which she utilizes for data analysis and documentation. Her skills in marketing automation and web design, combined with her experience in CRM, position her as a knowledgeable professional in her field.