Idania Gaucin
About Idania Gaucin
Idania Gaucin is a Small Business Account Executive at RingCentral, where she has worked since 2023. She has a background in account management and sales, with previous roles at Zoom and Verizon.
Work at RingCentral
Idania Gaucin has been employed at RingCentral as a Small Business Account Executive since 2023. In this role, she focuses on providing communication solutions tailored to the needs of small businesses. Her responsibilities include managing client accounts, identifying growth opportunities, and ensuring customer satisfaction through effective communication strategies.
Previous Experience at Zoom
Before joining RingCentral, Idania Gaucin worked at Zoom as an Account Executive from 2021 to 2023. In this position, she was responsible for driving sales and managing customer relationships. Her experience at Zoom contributed to her understanding of video communication technologies and customer engagement.
Career at Verizon
Idania Gaucin had an extensive career at Verizon, where she held multiple roles. She served as a Small-Medium Business Specialist from 2018 to 2020, focusing on the needs of small to medium-sized enterprises. Prior to that, she worked as a Solutions Specialist from 2016 to 2018, and later as a Senior Account Manager in Business Sales from 2020 to 2021. Her diverse roles at Verizon equipped her with a comprehensive understanding of business sales and customer service.
Education and Expertise
Idania Gaucin earned her Bachelor of Science degree in Psychology from California State University, Los Angeles, where she studied from 2008 to 2012. Her educational background in psychology provides her with insights into customer behavior and communication, which are essential in her roles in sales and account management.