Jack Wilson
About Jack Wilson
Jack Wilson is a Customer Success Manager at RingCentral, specializing in UCaaS and CCaaS for the EMEA region. He has a background in customer success and account management, with previous roles at West Corporation and Notified.
Work at RingCentral
Currently, Jack Wilson serves as a Customer Success Manager for UCaaS and CCaaS in the EMEA region at RingCentral. He has been in this role since 2021, based in Paris, Île-de-France, France. In this position, he ensures that clients have the appropriate tools and effectively utilize them to meet their objectives. His focus is on providing evolving support and guidance as technology advances within the telecommunications and IT sectors.
Previous Experience
Before joining RingCentral, Jack Wilson worked at Notified as an Account Manager from 2019 to 2021 in Paris, Île-de-France, France. Prior to that, he held the position of Customer Success Manager at West Corporation for 11 months in Gloucester, United Kingdom, from 2018 to 2019. His early career included a role as an Analyste Commercial at Cheltenham Borough Council for five months in 2018 in Cheltenham.
Education and Expertise
Jack Wilson studied at the University of Gloucestershire, where he earned a Bachelor of Science (B.Sc.) degree from 2015 to 2018. He also completed his education at Lycée Jean Moulin, achieving a Sociology and Economics Baccalaureate from 2013 to 2015. His educational background has equipped him with a strong foundation in both analytical and customer-focused roles within the technology sector.
Background in Technology
Jack Wilson has had a passion for technology from a young age. This interest has guided his career choices and led him to work in the telecommunications and IT sectors. His roles have focused on customer success, where he leverages his knowledge to help clients navigate and utilize technological solutions effectively.