James Sullivan
About James Sullivan
James Sullivan serves as the Director of Sales - West at RingCentral, where he has worked since 2021. With over twenty years of experience in sales and customer relations, he promotes unified communications and a balanced lifestyle.
Work at RingCentral
James Sullivan has been with RingCentral since 2011, initially serving as a Senior Account Executive and Team Lead for Financial Services until 2016. He transitioned to the role of Senior Sales Manager in 2016, where he has worked for eight years. In 2021, he advanced to the position of Director of Sales - West. In this role, he focuses on promoting unified communications solutions to businesses, leveraging RingCentral's cloud infrastructure to enhance organizational communication.
Education and Expertise
James Sullivan studied business and marketing at Bergen Community College from 1992 to 1994 and later attended Colorado State University in 1995. His educational background supports his extensive experience in sales and customer relations, spanning over twenty years. This expertise is particularly relevant in the context of SaaS communication platforms, where he provides guidance to organizations on effective communication strategies.
Background
Before joining RingCentral, James Sullivan held various positions that contributed to his sales and management skills. He worked at Monster Worldwide as an Outside Field Sales Representative and Internet Recruitment Consultant from 2006 to 2010. He also served as an Account Associate at IP5280 for one year. His experience in the hospitality industry includes a seven-year tenure as a General Manager at Red Robin, which has equipped him with a strong understanding of customer relations.
Achievements
James Sullivan has made significant contributions in his roles, particularly in sales management and customer relations. His advocacy for unified communications has helped organizations of all sizes improve their communication strategies. His extensive experience in customer relations and the hospitality industry aids him in understanding and exceeding client needs, which is essential in his current position at RingCentral.
Personal Interests
James Sullivan actively promotes a balanced lifestyle that integrates family, work, and personal interests. He enjoys sports and outdoor activities, which reflect his commitment to maintaining a healthy work-life balance. This approach not only enhances his personal well-being but also contributes positively to his professional performance.