Jassmin Ferrer
About Jassmin Ferrer
Jassmin Ferrer is a Channel Account Manager at RingCentral, where she has worked since 2020. With a background in various roles including Revenue Analyst and Team Leader at AT&T, she focuses on optimizing corporate performance and enhancing customer service.
Work at RingCentral
Jassmin Ferrer has been serving as a Channel Account Manager at RingCentral since 2020. In this role, she oversees personnel across various responsibilities to enhance corporate performance. Her focus on optimizing processes contributes to the overall effectiveness of the channel management team.
Previous Experience at AT&T
Before joining RingCentral, Jassmin Ferrer worked at AT&T from 2012 to 2019. She held the positions of Revenue Analyst and Team Leader during her seven-year tenure in Manila, Philippines. Her responsibilities included analyzing revenue streams and leading teams to achieve performance goals.
Background in Quality Assurance
Jassmin Ferrer began her career at TELUS International Philippines, where she worked as a Quality Assurance Analyst from 2007 to 2010. In this role, she focused on maintaining service quality standards and ensuring customer satisfaction. Her experience in quality assurance laid a foundation for her later roles.
Operations Management Experience
Jassmin Ferrer also has experience as an Operations Supervisor at Acabar Corporation from 2004 to 2006. In this position, she managed operations and contributed to process improvements within the organization. This role provided her with essential skills in operations management.
Education and Expertise
Jassmin Ferrer earned a Bachelor of Arts in Mass Communication with a focus on Broadcast Journalism from San Sebastian College - Recoletos de Manila, completing her studies from 1998 to 2002. Her educational background supports her expertise in communication and customer service.