Jean Raphael Carrillo
About Jean Raphael Carrillo
Jean Raphael Carrillo is a Senior Business Analyst currently at RingCentral, with a background in management and analytics from various roles at Uber and OYO Philippines. He holds a Bachelor's degree in Management Information Systems from Ateneo de Manila University and has experience in customer experience management and sales operations.
Work at RingCentral
Jean Raphael Carrillo has been employed at RingCentral as a Senior Business Analyst since 2020. In this role, he focuses on analyzing business processes and improving operational efficiency. His experience in various analytical and project management roles contributes to his effectiveness in this position.
Previous Experience at Uber
Carrillo held multiple positions at Uber, starting as a Subject Matter Expert in 2016 for four months. He then served as a Regional Community Operations Specialist for Uber Philippines from 2016 to 2017, followed by a role as a Project Management Associate from 2018 to 2019. He also worked as a Project Manager Team Lead at the Clark Center of Excellence for nine months in 2019. His responsibilities included managing customer experience for riders and driver-partners.
Experience at OYO Philippines
From 2019 to 2020, Carrillo worked at OYO Philippines as a Supply Excellence Manager (Analytics). In this role, he focused on analytics to enhance supply chain efficiency and operational performance within the organization.
Education and Expertise
Carrillo earned a Bachelor's degree in Management Information Systems from Ateneo de Manila University, where he studied from 2010 to 2014. His educational background provides a strong foundation for his analytical skills and understanding of information systems.
Background in Sales and Operations
Before his roles in technology and analytics, Carrillo worked at Petron Corporation as an Area Sales Executive from 2014 to 2016. He managed the Lubes, Greases, and Industrial Oils business for the Davao Region and expanded his responsibilities to include additional regions, demonstrating his capability in sales and operations management.