Jeff Carroll
About Jeff Carroll
Jeff Carroll is a Solutions Engineer at RingCentral, specializing in channel solutions since 2020. He has extensive experience in the Telecom and IT industries, with a background in customer relationship development and VoIP solutions.
Work at RingCentral
Jeff Carroll has been employed at RingCentral as a Solutions Engineer in the Channel division since 2020. In this role, he focuses on developing customer relationships and identifying new go-to-market strategies. His experience in the telecom industry supports his efforts in delivering effective solutions to clients.
Previous Experience in Telecom
Before joining RingCentral, Jeff Carroll held various positions in the telecom sector. He worked as a Solutions Architect at ShoreTel from 2010 to 2017, and as a Sales Engineer at Mitel from 2017 to 2020. His earlier roles included positions at Nortel, where he served as a Sales Engineer and Solutions Planner, and at Avaya as a Solutions Planner/Network Architect.
Education and Expertise
Jeff Carroll earned a Bachelor of Science degree in Business from The University of Kansas, where he studied from 1978 to 1984. His educational background complements his expertise in designing VoIP and Unified Communications as a Service solutions. He has a strong understanding of LAN/WAN network design, catering to both small and large companies.
Career Development in Telecom/IT
Jeff Carroll has a comprehensive background in the Telecom/IT industry, with experience in both direct and indirect sales. His career spans over two decades, beginning as an Account Manager at Nortel from 1998 to 2007. His various roles have equipped him with a robust skill set in customer relationship development and market strategy identification.