Jeff K. Gelber
About Jeff K. Gelber
Jeff K. Gelber is a UC Implementation Engineer 2 at RingCentral, where he has worked since 2019. He has a diverse background in IT support and education, holding two Bachelor of Arts degrees from Metropolitan State University of Denver.
Current Role at RingCentral
Jeff K. Gelber currently serves as a UC Implementation Engineer 2 at RingCentral, a position he has held since 2019. In this role, he is responsible for leading complex discovery, configuration, and implementation projects. His work focuses on ensuring high customer satisfaction while optimizing IT systems to meet business objectives. Gelber's expertise in the SaaS sector enables him to effectively collaborate with teams and clients to deliver tailored technology solutions.
Previous Experience at RingCentral
Prior to his current role, Gelber worked at RingCentral as a Deployment Specialist for one month in 2019. This brief tenure allowed him to gain initial insights into the company's operations and client engagement strategies within the telecommunications industry.
Professional Background
Gelber has a diverse professional background that includes roles at IBM, OpenTable, and Aurora Public Schools. He worked as a CTS Help Desk IV at IBM from 2017 to 2018, followed by a position as an Application Support Specialist at OpenTable from 2018 to 2019. Additionally, he served as an English Teacher at Aurora Public Schools from 2016 to 2017. His experience spans various sectors, enhancing his skills in IT support and education.
Education and Expertise
Jeff K. Gelber studied at Metropolitan State University of Denver, where he earned a Bachelor of Arts (B.A.) in Philosophy from 2002 to 2004 and later a Bachelor of Arts (B.A.) in English/Language Arts Teacher Education from 2008 to 2011. His educational background supports his analytical skills and understanding of complex systems, which he applies in his current role to assess and optimize IT infrastructures.
Skills and Specializations
Gelber demonstrates proficiency in conducting comprehensive analyses and diagnoses of IT infrastructures. He has a unique ability to lead both remote and onsite projects, advocating for collaboration and solution-driven approaches in problem-solving. His focus on aligning technology solutions with client needs is a key aspect of his work in the SaaS sector.