Jeffrey Davis, Pmp, MBA
About Jeffrey Davis, Pmp, MBA
Jeffrey Davis is a Contact Center Client Partner at RingCentral, where he has worked since 2021. He has extensive experience in project management and consulting across various industries, with a strong focus on contact center applications and technical solutions.
Work at RingCentral
Jeffrey Davis has been serving as a Contact Center Client Partner in the Professional Services division at RingCentral since 2021. In this role, he is responsible for managing client relationships and ensuring the successful implementation of contact center solutions. His previous experience at RingCentral includes a position as Project Manager from 2018 to 2021, where he oversaw various projects related to contact center applications.
Education and Expertise
Jeffrey Davis holds an MBA from the University of Colorado Boulder, where he studied Supply Chain Management and Logistics from 1995 to 1998. He also earned a BA in Spanish, Linguistics, and Business from Brigham Young University, studying from 1991 to 1995. His educational background supports his expertise in managing complex projects and delivering technical solutions across various industries.
Background
Jeffrey Davis has a diverse professional background with extensive experience in project management and consulting. He has worked in various roles, including Management Consultant at Ernst and Young Consulting - Capgemini, Client Relationship Manager at Servion Global Solutions, and Engagement Manager at NICE Systems. His career spans over two decades, during which he has developed skills in managing global cross-functional teams and multi-disciplinary projects.
Achievements
Throughout his career, Jeffrey Davis has been recognized for his ability to understand critical business needs and deliver effective solutions. He is known for managing projects with budgets exceeding one million dollars, particularly in areas such as CRM, interaction recording, and workforce management. His proficiency in business process consulting practices, including GAP analysis and process modeling, contributes to his reputation as a trusted advisor among clients.