Jennifer Oh
About Jennifer Oh
Jennifer Oh is an IT Operations Manager at RingCentral, where she has worked since 2021. She has a diverse background in operations and support roles across several companies, including Cisco and Nordstrom.
Work at RingCentral
Jennifer Oh has been serving as the IT Operations Manager at RingCentral since 2021. In this role, she oversees IT operations, ensuring efficient processes and systems are in place. Prior to her current position, she worked as the Budget Operations Manager in the Marketing department from 2019 to 2021. Additionally, she held the position of Budget Operations Analyst in Marketing from 2015 to 2019. Her tenure at RingCentral spans several years, showcasing her extensive experience within the organization.
Previous Experience at Cisco
Jennifer Oh has significant experience at Cisco Systems, Inc., where she held multiple roles over several years. She worked as a Cisco TAC Global Entitlement Operations professional in Service Relations from 2013 to 2015. Prior to that, she served as a Cisco Career Certification Support specialist in both Level 1 and Level 2 capacities from 2008 to 2013. Her experience at Cisco provided her with a strong foundation in technical support and service relations.
Background in Retail and Customer Service
Before entering the technology sector, Jennifer Oh worked in retail and customer service. She was a Sales Associate at Nordstrom from 2000 to 2004, where she gained valuable experience in customer interaction and sales. Following her time at Nordstrom, she worked as an Account Retention Specialist at Charter Communications from 2004 to 2006, focusing on service relations and customer retention strategies.
Education and Expertise
Jennifer Oh studied at Carnegie Mellon University for one year from 2000 to 2001. She later attended UC San Diego, where she studied for two years from 2002 to 2004. Her educational background has contributed to her expertise in operations management and service relations within the technology and retail sectors.