Jenny Lee
About Jenny Lee
Jenny Lee is a Technical Writer at RingCentral, where she has worked since 2021. She has a background in creative writing and human-computer interaction, holding a Bachelor's degree and a Master's degree from the University of Colorado Boulder.
Work at RingCentral
Jenny Lee has been employed at RingCentral as a Technical Writer since 2021. In her role, she has contributed to the localization efforts, ensuring that content is accessible to a global audience. She is also involved in media creation, enhancing the visual appeal and clarity of technical documents. Additionally, she focuses on improving content management systems to streamline publication processes, which aids in the efficiency of documentation workflows.
Previous Experience in Technical Writing
Before joining RingCentral, Jenny Lee worked at SDL as a Lead Writer/VUI Writer from 2016 to 2018. In this position, she was responsible for leading writing projects and developing voice user interface content. Following her tenure at SDL, she served as a Document Control Specialist at Quest Integrity from 2018 to 2021, where she managed documentation processes. Earlier in her career, she completed a Technical Writer Internship at Xtensive Strategy for three months in 2015.
Education and Expertise
Jenny Lee holds a Bachelor's degree in Creative Writing and Studio Arts from the University of Colorado Boulder, where she studied from 2010 to 2014. She furthered her education at the same institution, earning a Master of Science in Creative Technology and Design with a focus on Human Computer Interaction from 2021 to 2023. Her educational background supports her expertise in technical writing and content creation.
Background
Jenny Lee has a diverse background in technical writing and content management. She has worked in various roles that required strong writing and communication skills, including her positions at SDL, Quest Integrity, and Xtensive Strategy. Her experience spans both remote and in-person work environments, contributing to her adaptability in different professional settings.