Jericho Carrillo
About Jericho Carrillo
Jericho Carrillo is an Account Manager at RingCentral, with a diverse background in customer service, property management, and content writing. He has held various positions in several companies across the Philippines since 2009, including roles at Convergys, Megaworld Corporation, and GL Advisor.
Current Role at RingCentral
Jericho Carrillo has been serving as an Account Manager at RingCentral since 2021. In this role, he is responsible for managing client accounts, ensuring customer satisfaction, and facilitating communication between clients and the company. His experience in account management allows him to effectively address client needs and contribute to business growth.
Previous Experience in Customer Service and Support
Jericho Carrillo has a diverse background in customer service and support roles. He worked at Convergys as a Customer Service Associate for six months in 2012 and later as a Technical Support Specialist for five months in 2009. His experience also includes a role as a Customer Service Representative at PacificHub Corporation from 2008 to 2009. These positions have equipped him with strong communication and problem-solving skills.
Career in Property and Relationship Management
Jericho Carrillo has experience in property management and client relationships. He worked as a Property Specialist at Megaworld Corporation for four months in 2011 and as a Relationship Manager at GL Advisor from 2013 to 2015. These roles involved managing client relationships and providing tailored solutions to meet client needs.
Educational Background in Political Science
Jericho Carrillo earned a Bachelor of Arts (B.A.) in Political Science from Rizal Technological University, where he studied from 2002 to 2008. His education in social sciences has provided him with a foundational understanding of political systems and human behavior, which can be beneficial in his professional roles.
Early Career and Additional Roles
Jericho Carrillo began his career as a Pioneer Agent at Protocol Global Solutions from 2009 to 2011. He also held a position as a Product Content Copywriter at US Auto Parts for five months in 2012 and worked briefly as a Photography Logistics Specialist at Snappr Inc. in 2020. These roles reflect his versatility and adaptability in various industries.