Jerome Enriquez
About Jerome Enriquez
Jerome Enriquez is a Sales Operations Analyst at RingCentral, where he has worked since 2021. He has a background in technical support and operations, having held various roles at Convergys prior to his current position.
Current Role as Sales Operations Analyst
Jerome Enriquez currently serves as a Sales Operations Analyst at RingCentral, a position he has held since 2021. In this role, he focuses on optimizing sales processes and enhancing operational efficiency. His responsibilities include analyzing sales data, supporting sales teams, and implementing strategies to improve sales performance.
Previous Experience at RingCentral
Prior to his current role, Jerome worked at RingCentral as a Provisioning Team Analyst from 2019 to 2021. During this two-year tenure, he was involved in the provisioning of services and ensuring that customer requirements were met efficiently. His experience in this role contributed to his understanding of the company's operational framework.
Career at Convergys
Jerome Enriquez has an extensive background at Convergys, where he held multiple positions. He worked as a Client Support Associate from 2014 to 2017, providing customer service and support. He then transitioned to the role of Transition Coach in 2016 for seven months, where he facilitated training and onboarding processes. Additionally, he served as a Technical Support Associate II from 2017 to 2019, further enhancing his technical support skills.
Educational Background
Jerome studied at Bulacan State University, where he earned a Bachelor of Business Administration (BBA) degree in Business Administration and Management. His studies spanned from 2010 to 2014, providing him with a solid foundation in business principles and management practices.