Jesse Nash
About Jesse Nash
Jesse Nash is a Site Reliability Engineer specializing in telephony at RingCentral, where he has worked since 2019. He has a diverse background in network operations and technical support, with previous roles at companies such as RingCentral, The Network Operations Company, and Brandy Melville.
Current Role as Site Reliability Engineer
Jesse Nash currently serves as a Site Reliability Engineer specializing in Telephony at RingCentral. He has held this position since 2019 in the Greater Denver Area. In this role, he is responsible for managing the deployment, configuration, and maintenance of voice and fax services, equipment, and devices. He also oversees software and hardware capacity expansion to support telecommunication services. His work includes performing pre-production tests in staging environments to ensure service reliability.
Previous Experience at RingCentral
Prior to his current role, Jesse Nash worked at RingCentral as an SRE NOC Shift Supervisor from 2016 to 2019. During his three years in this position, he contributed to the operational stability of the network and ensured effective monitoring and incident response. His experience in this role laid the groundwork for his current responsibilities in site reliability engineering.
Career Background in Network Operations
Jesse Nash has a diverse background in network operations and technical support. He worked as a Network Administrator at The Network Operations Company for nine months in 2015 to 2016. He also served as a Technical Support Engineer at MedTek.net, Inc. from 2014 to 2015. His early career included a role as Operations Manager/IT at Brandy Melville from 2012 to 2013, where he gained valuable experience in managing IT operations.
Educational Qualifications
Jesse Nash holds two Bachelor of Science degrees. He studied Biochemistry and Molecular Biology at the University of Colorado Boulder from 2007 to 2009. He later pursued Information Technology at Colorado State University, where he completed his studies from 2010 to 2014. This educational background has provided him with a solid foundation for his technical career.
Contributions to DevOps Teams
In his current role, Jesse Nash provides assistance to DevOps teams by focusing on monitoring, change management, risk mitigation, and escalation. He is actively involved in projects aimed at integrating new systems and software to enhance infrastructure. His contributions help ensure that the systems operate efficiently and reliably.